Privacy Policy
Last updated: 2nd February 2026
Dunsinane’s Black Garlic (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://black-garlic.co.nz.
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1. What Information We Collect
We may collect personal information from you when you:
• Place an order through our online shop• Contact us via email or website forms• Subscribe to communications (if applicable)
This information may include:
• Your name• Email address• Phone number• Billing and delivery address• Order and payment details (processed securely via third-party providers)
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2. How We Use Your Information
We collect and use your personal information to:
• Process and fulfil orders• Communicate with you about your purchase• Respond to enquiries or customer support requests• Improve our website, products, and services• Meet legal and regulatory obligations
We will only use your information for purposes connected with our business operations.
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3. Payment Information
All payments are processed through secure third-party payment providers.
We do not store or have access to your credit or debit card details.
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4. Sharing Your Information
We may share your personal information with trusted third parties only where necessary, including:
• Courier and delivery services• Payment processors• Website hosting or technical service providers
Your information will not be sold, rented, or traded to third parties for marketing purposes.
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5. Storage & Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
Personal information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
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6. Cookies & Website Analytics
Our website may use cookies or similar technologies to:
• Improve website functionality• Analyse site traffic and usage
You can disable cookies in your browser settings, although this may affect how the website functions.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, to help us understand how visitors use our website.
Google Analytics collects information such as:
• Pages visited• Time spent on the website• Browser and device type• General location (city/region level only)
This information is collected using cookies and is aggregated and anonymised. It does not identify you personally.
We use this information to:
• Improve website performance and usability• Understand customer interaction with our content• Make informed improvements to our products and services
You can opt out of Google Analytics tracking by adjusting your browser settings or using Google’s opt-out tools.
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7. Accessing & Correcting Your Information
Under the Privacy Act 2020, you have the right to:
• Request access to your personal information• Request correction of any incorrect or outdated information
To make a request, please contact us using the details provided on this website.
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8. Overseas Disclosure
Dunsinane’s Black Garlic operates within New Zealand only and does not export products.
Personal information is not intentionally disclosed overseas, except where required by third-party service providers (such as payment processors) who comply with appropriate data protection standards.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect immediately upon posting.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us via the details provided on this website.
Kind regards
Jenny Harkerss
Dunsinane's Black Garlic
Jenny Harkerss
Dunsinane's Black Garlic
